Pre-Orders

Pre-Order Collection:

 

Discover exclusive products in our PRE-ORDER category, where anticipation meets style. This curated selection showcases items not yet in our warehouse but are either en route or available on-demand. Instead of the traditional "ADD TO CART," simply click "PRE-ORDER" to secure your coveted piece.

 

How It Works:

 

On each product page, you'll notice a distinctive "PRE-ORDER" tag accompanied by an estimated arrival date. Please note that this is an approximation, and unforeseen delays beyond our control, such as weather conditions, custom clearance, or supplier discrepancies, may occur. We appreciate your understanding as we navigate these complexities.

 

Pre-Order lead time:

 

• Lead time for standard items varies from product to product, but an estimated lead time will be stated once your order is placed. Delivery on special products as well as large orders is agreed on a case by case basis.

• Any estimated delivery date notified or communicated by The Bowery General Trading LLC is solely based on The Bowery General Trading LLC ‘s best knowledge and delivery dates are therefore not binding on The Bowery General Trading LLC.

• If we learn that it is not possible to deliver the goods within the agreed estimated delivery date; you will be informed of the delay as soon as possible and informed of a new expected shipment arrival.

• If the delay exceeds 3 months from the initial confirmed date of arrival and is not due to force majeure, you are entitled to cancel the order. The customer is not entitled to make further claims to The Bowery General Trading LLC in cases of delays.

• The Bowery General Trading LLC cannot be held accountable for delivery problems in cases of force majeure. In these situations, delivery schedules will be prolonged.

• The Bowery General Trading LLC shall not be liable if the following non-exhaustive circumstances of force majeure occur at The Bowery General Trading LLC or its suppliers: scarcity of goods, defects or delay in delivery from suppliers, lack of means of transportation, exchange control regulations, import and export restrictions, computer viruses or any other circumstances that are beyond the parties direct control. In such case, the Party shall be entitled to postpone fulfillment of the obligation until the obstacle has ceased or, alternatively, to cancel the agreement, fully or partly without incurring any liability for this, if the obstacle causes fulfillment to be postponed for more than six (6) months.

 

Split orders:

 

When an order is placed with several items, it will be split into several shipments, which gives us the possibility to deliver the items as soon as they are ready to be shipped. We are not able to keep in our facility any product part of a bigger order while waiting for the remaining items will be received, even if there is a delay in receiving the items.

 

Cancellation Policy:

 

While we strive for transparency, delays can occasionally happen. We reserve the right to decline cancellation requests for delays under 90 days from the estimated arrival date on your pre-order/invoice. For more details or inquiries, reach out to us at [email protected]

 

Force Majeure Clause:

 

In the event of unforeseen major events (hereinafter referred to as "Force Majeure"), including but not limited to wars, environmental disasters, natural calamities, government actions, or any similar unforeseen major events beyond the control of The Bowery Company, The Bowery Company shall not be held liable for any delays or disruptions caused by the Force Majeure.

 

Specific Reference to War Situation and Sea Freight Delays:

 

• Current War Situation: The Bowery Company acknowledges that the ongoing war situation in the region may impact the timely delivery of goods. Delays in sea freight may occur due to rerouting of ships and disruptions at the origin.

• Sea Freight Delays: The Bowery Company shall not be held responsible for delays in sea freight caused by the rerouting of ships and other war-related disruptions. This includes delays in the departure of ships from the origin.

 

Effects of Force Majeure:

 

• Delays: The Bowery Company shall not be held responsible for any delays in the performance of our obligations under the agreement that are directly or indirectly caused by the Force Majeure.

• Liability: The Bowery Company shall not be liable to compensate, refund, or offer additional discounts for any delays or disruptions caused by the Force Majeure, including those related to the current war situation impacting sea freight.

 

Customer Understanding:

 

By engaging in a business relationship with The Bowery Company, the customer acknowledges and agrees that unforeseen major events, including the current war situation, may impact the regular course of business. The Bowery Company shall be excused from any non-performance or delay in performance arising out of such events.

 

Communication:

 

In the event of a Force Majeure, The Bowery Company shall make reasonable efforts to notify affected parties promptly and provide updates regarding the expected duration and impact on services.

 

Exciting Perks Await:

 

We share your excitement for the arrival of your pre-order! To add to the thrill, we periodically offer promotions and discounts exclusively for pre-orders. Please note that these promotions cannot be combined with other offers and are not applicable retroactively.

Thank you for choosing to be a part of the anticipation. For any further assistance, feel free to contact us. We can't wait for you to experience the unique pieces waiting just for you.