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  • *Free Shipping
  • Cash On Delivery
  • Easy Returns
  • *Free Shipping
  • Cash On Delivery
  • Easy Returns


  1. Parties to this agreement

    This user agreement (referred to hereinafter as the Agreement) contains the terms and conditions of the use of thebowerycompany.com web service (referred to hereinafter as the Service) owned by The Bowery Company Furniture Trading Co. LLC a limited liability company incorporated under the laws of the United Arab Emirates with a Tax Registration Number 100036894200003 and with commercial license number 742647 (referred to hereinafter as the Service Provider). When a person (referred to hereinafter as the User) completes the registration process or orders product/s, he or she agrees to this Agreement.

    Contact details of the Service Provider:
    The Bowery Company
    Al Quoz 1, 8th Street, Dubai 282811, United Arab Emirates.

  2. Use of the Service
    1. The Service is intended for private individuals, institutions and companies who live / which are located in the countries listed on the Service website.
    2. The Service Provider will not trade with or provide any services to OFAC and sanctioned countries.
    3. Return policy does not apply to orders made by institutions or companies.
    4. You must be 18 or older to order products from the Service.
    5. Everything in the Service, including images, drawings, sound, graphics and text, is protected by worldwide copyright and other proprietary laws and treaty provisions. Service Provider grants you a limited license to access and make personal use of this site, and not to download, except where specifically invited, nor to duplicate, sell or modify, any portion of this site without express written authorization from the Service Provider.
  3. Registration
    1. User can register by filling out the register form and choosing a user name and password. To register User must provide his/her real name, address, phone number/ mobile phone number, date of birth and e-mail address. In addition to above mentioned information, the institutional and corporate customers must include the trade registry number and VAT number.
    2. By registration User warrants that he/she has read the provisions of this agreement, agrees to these provisions and pledges oneself to comply with these provisions.
    3. The User ordering on behalf of a company warrants that he/she has sufficient authority to order the items in question and bind that company to this Agreement.
    4. Registration is free of any charges.
  4. User responsibilities
    1. The User accepts responsibility for all activities that occur under his/her account or password. The User is solely responsible for maintaining the security of his/her password and for maintaining the confidentiality of his account.
    2. The User warrants to the Service Provider that the information he/she provides during the registration process (and any notification of change of such information) is true and correct.
    3. Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
  5. Privacy policy
    1. Service Provider is committed to respecting User´s privacy. Service Provider is the sole owner of the information collected on thebowerycompany.com. The information is used entirely and only by us, except in cases where we use third party agents to perform certain functions for us, such as credit card processing, delivering packages and fulfilling orders. In those cases, we provide only the information necessary for the performance of those specific functions. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
    2. Service Provider does not transfer any information given by the User for third party for any other purpose than processing the order. We will not sell, share or rent this information to any other entity for any reason.
    3. Service Provider reserves right to transfer the information provided by the User to the authorities in the case of infringement of laws and violation of good practice by the User.
    4. User has the right to examine, change and delete information about him/herself from the register. Upon request, we provide any site visitor who establishes his or her identity to our satisfaction with access to information that we have collected from them.
  6. Ordering and Payment Terms
    1. When an order is placed in the Service the binding sales agreement between the User and the Service Provider is reached when the User receives an order confirmation e-mail in which the availability and estimated delivery time are confirmed.
    2. In some cases, such as a pre-order of a customized product, payment must be received by the Service Provider prior to acceptance of an order. The Service Provider reserves the right to refuse to process an order without a prior payment.
    3. User must retain a copy of transaction records and Merchant policies and rules.
    4. Service Provider reserves the right to reject any order in its sole discretion.
  7. Product prices
    1. The product price is the price displayed for the item on the Service at the time of ordering.
    2. Delivery charges vary depending on the shipping destination and are stated for each order at check-out.
    3. All the product prices and delivery charges are displayed in AED, or in SAR, BHD, KWD, OMR, JOD, LBP and USD when the User changes the shipping destination. We accept payments online using Visa and MasterCard credit/debit card in AED and payments will be processed in AED. The cardholder must retain a copy of transaction records and Merchant policies and rules.
    4. For the European Union countries all prices displayed are inclusive of VAT (Value Added Tax) and are shipped to on a DDP (Delivered Duty paid). All non-EU countries are shipped to on a DDU (Delivered Duty Unpaid) basis and all the product prices displayed are exclusive of all taxes and duties. For the domestic deliveries in the UAE prices are inclusive of VAT (Value Added Tax). The User from countries outside the UAE and European Union is liable for all import duties, customs and local sales taxes levied by the destination country.
  8. Delivery
    1. Delivery charges vary depending on the shipping destination and are stated for each order at check-out.
    2. Delivery times vary from product to product. Delivery time is determined by availability of the product and order destination.
    3. Service Provider shall not be liable for delays in performing or failure to perform this Agreement or any obligations hereunder, which are directly attributable to causes beyond its reasonable control (force majeure), including, but not limited to, acts of God, fires, strikes, labor disputes, war, acts or intervention by any governmental authority, failure of a common carrier, supplier, hardware, software, browser, or communications equipment, or network failure, congestion, or malfunction.
    4. Service Provider reserves the right to deliver different products ordered in the same time separately.
    5. Service Provider takes responsibility over the loss and damage of the product occurred during the delivery if he or the driver is alerted immediately by the User during the delivery process of a damage. The User may refuse a delivery in this case. Due to shipping and delivery company policies all damage claims WILL BE DENIED if the User do not inform the Service Provider / the driver immediately that the product (s) purchased is (are) damaged at the time of delivery. The User should notify the Service Provider of refusal so that the Service Provider can anticipate the return and send out a new item. IMPORTANT: Prior to signing the User must inform the driver / the Service Provider of any damage in order for any Damage Claim to be accepted. A failure to do so WILL NOT allow the User to file a claim later if he finds a damage when the boxes is (are) opened. The Service Provider reserves the right to repair or replace the damaged item at its sole discretion.
  9. Cancellation and returns
    1. User can cancel his / her order within 24 hours. However no refund shall be made, instead, the Service Provider will issue a store credit equal to the amount of the User's order.
    2. User has a 7-day right to return or exchange a product. This returns policy does not extend to products which are produced or altered according to the customer’s wishes or which are on sale or on a pre-order basis.
      The customer has a right to return a product if:
      1. The order has been cancelled according to the terms and conditions by notifying The Bowery Company within 7 days of delivery,
      2. The product has not been used,
      3. The product is in the condition that the customer received it in and all the parts of the product are included in the branded package and
      4. The product has been repackaged into its original branded package or an equivalent.
    3. The product must be returned immediately after cancellation.
    4. When returning products, User will be responsible for the risk of damages.
    5. The Service provider does NOT offer refunds.
  10. Changes to the Service and this Agreement

    Service Provider reserves the right to make changes to the Service, policies, and this User Agreement at any time.

  11. Jurisdiction and Settlement of Disputes

    This User Agreement will be interpreted, construed and enforced in all respects in accordance with the laws of the United Arab Emirates. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

  12. Electrical products

    The Bowery Company does not provide extended warranties for electrical items; the customer is to rely on the supplier warranty

  13. Language of this Agreement

    The parties have agreed that this Agreement and related documents shall be written in English.

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© The Bowery Company 2014